If systems don’t sync correctly… data becomes unreliable.

What to Validate:

  • Data mapping is correct (field → field)
  • Data is synced at the right time (real-time / batch)
  • No data is lost or duplicated
  • Error handling works properly

How to Test:

  • Send valid data → verify it appears correctly in Salesforce
  • Send invalid/missing data → check error handling
  • Test delays (is data updated instantly or later?)
  • Validate field mapping (API vs Salesforce fields)
  • Simulate failures (API down / timeout)

Common Bugs:

  • Incorrect field mapping (wrong data in fields)
  • Data not syncing at all
  • Delayed updates causing inconsistencies
  • Duplicate records created
  • Silent failures (no error, but data missing)
  • Partial data saved

Pro Tips:

  • Always validate API response vs Salesforce data .Don’t trust one side only.
  • Test failure scenarios .integrations often break silently.